Contact Us

No matter what the inquiry, our commitment to exceptional service ensures that a helpful knowledgeable travel specialist is always on hand to assist you whenever the need arises.

Our Customer Support

Our Contact center operations are open to assist you from Monday to Sunday from 9am to 6pm.

Our number listed for our call center facility are configured to receive Phone Calls only. These numbers are not able to receive incoming and send outgoing SMS.

Please be informed that we receive a high volume of calls and messages on a daily basis. We always ensure that each inquiry gets ours undivided attention. Ours representatives will respond to make your inquiry/concern as soon as they are done assisting other customers who where ahead on the queue.

US Toll-F ree
02-8405-6088 ⚫ 02-8881-8479 ⚫ 045-624-6435 ⚫ 045-331-1147
0936-9516-882 ⚫ 0936-9516-904 ⚫ 0945-3513-063 ⚫ 0945-3512-658 ⚫ 0945-3512-657 ⚫ 0945-3512-659 ⚫ 0966-3219-245 ⚫ 0947-7672-312 ⚫ 0966-3219-243
⚫ 0919-058-8888
For Technical Issues Email Us:
Visit Our Branches

You can walk in to any of out retail offices, which are present in Metro Manila and Pampanga in the Philippines, and our travel specialist will help you with your holiday vacation and travel needs.


Units G4,G5 and G6 at SMX Convention Center, Marina Way Drive, SM Mall of Asia Complex, Pasay City

(Monday to Sunday 10am to 9pm)

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M.A. Roxas Hwy, Clark Freeport, Pampanga

(Monday to Sunday 10am to 9pm)

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381C Mc Arthur Highway, Pampanga Philippines.

(Monday to Saturday 9am - 6pm)

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Mc Arthur Hi Way Dau, Mabalacat City Pampanga

(Monday to Saturday 9 am to 9 pm and 9 am to 6 pm during Saturdays)

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Drop us a line

Got a question? We'd love to hear from you.
Send us a message using the form below and we'll respond as soon as possible.




Shadow Travel and Tours one of the top travel agencies and tour operators in the country, most awarded travel agency among our contemporaries because we are proud of the value we achieve and the value for money we offer, following the rules to the strictest standards of travel business.

Shadow Travel and Tours was awarded numerous times for 8 yrs on a row from 2012 to 2018 as Most Outstanding & Trusted Commercial Travel Service Provider, Most Outstanding Quality Affordable Commercial Travel Agency, Outstanding Professional in Entrepreneurship for Travel Services Industry, National Customers Best Choice Awards, Best Choice Awards Hall of Fame for Travel and Tours Services, Best CEO Awards, World Class Philippine Company Travel and Tours Services and also it is worth noting we gathered GOLD awardee from Cebu Pacific and Star Awards from Air Asia.

GMA and ABS-CBN, two of the biggest TV networks in the country, has already featured our Tour Packages offerings. Both TV programs episodes ranked as one their highest viewed and liked. We are expecting more TV partnerships with our other travel packages we offer.

Our Awards & Achievements

Domestic and International

Top Seller Awards

Most Outstanding Sales Achievement

Best Choice Awards for Trusted

Affordable Travel Agency

Most Outstanding Top Seller

Top Seller Awards

Personal Awards