What is PayPal?

PayPal is an international e-commerce business allowing payments and money transfers to be made through the Internet. PayPal is the world’s most popular “middleman service” for online purchasing.

How to pay using PayPal?

Input your PayPal account information such as, Email address and password

Click here to view a sample of PAYPAL Transaction Information.


After payment made I received an email with transaction status “Pending” What does it mean?

Pending means that we are checking your PayPal transaction in our system

How long does it take your system to validate my payment transaction?

Your PayPal transaction will be validated once the balance of your PayPal account is sufficient.

How will I know that I have made a successful PayPal Payment?

Once we have received your payment, we will change the transaction status of your payment to “SUCCESS”

Do I need to keep the email after I made a PayPal Transaction?

Yes, keep the email for reference and as proof of your payment.

How long will it take for me to receive my order after paying using PayPal?

Once we have received your payment, we will send the travel documents that you have purchased to us.

What if I deleted my email that contains the transaction ID number?

Contact Shadow Travel and Tours either through email or their telephone number. Explain to them that you have lost your payment reference number. Provide them with the following information:

Date of booking

These informations will help the merchant to identify your payment.

Can I pay on evenings and weekends?

Yes, you can still pay on evenings and weekends. The credit card payment will be validated on the next day (Office hours: 09:00am – 06:00pm Monday-Saturday).

Can I make a refund after I have made a PayPal Transaction?

No, the policy for every confirmed booking is non refundable and non rebookable.

How can I cancel my transaction/order after I have paid using PayPal?

An order that was already paid and confirmed by AsiaPay or Shadow Travel and Tours cannot be cancelled.



Please choose any of our Excting Promos at EXCITING PROMOS

Then click the Pictures or  your selected Promos.

The follow the sample as illustrations below: